Finding a Broker Known for Its Industry Best Agent Program
During the dog days of summer, you’ve been balancing increased shipping volume, home duties, vacation, travel, and outdoor activities. Amidst that crush, it’s tough for Producers to take a step back to fully assess the current situation and build a long-term plan.
Fall is the perfect time to regroup, refocus, and return to an updated routine that better reflects your business’s needs. As you regroup, thoroughly evaluate your current Broker partnership, considering whether it’s the right fit for the long term.
Any good productivity coach would advise starting with a list to achieve any objective. Let’s call this the Agent Back-to-School checklist. Here are five recommendations for your checklist.
1 — Broker Known for Agent Support
To run a successful Freight Agency, it’s crucial to have strong support from a Parent Broker. This should include round-the-clock phone support, quick response times, and a back office with expertise and resources covering carrier support, human resources, accounts payable/receivable, and easily accessible top management insight and problem-solving. D&L provides 24/7 support, responds in 60 seconds or less, and has dedicated carrier, LTL, and claims teams.
2 — Broker Known for Its Culture
It is essential to have more than just routine shipping transactions when working with a Parent Broker. They should be enjoyable to work with and exhibit a work-hard, play-hard mindset that recognizes achievements and motivates people to perform their best. In their regular interactions, they should strive to find solutions that benefit everyone involved. D&L exemplifies this approach with our Agents and employees. We offer a President’s Club and the “Where in the World is D&L” video series, which showcases our Agents across the country.
3 — Broker Known for Its Honesty
Engaging a dishonest Parent Broker on a regular basis can be demoralizing. Lies and half-truths can create a culture of deceit. You need an honest and forthright partner who keeps their word no matter what. That’s how D&L has operated from day one. What we say is what we do, and you can count on it – every time.
4 — Broker Known for Its Transparency
Business relationships are established through face-to-face interactions. This encompasses day-to-day activities as well as written contracts that lay the groundwork for all interactions within the relationship. D&L is recognized for its lack of non-competes and non-solicits, long-term contracts, red tape, games, and gimmicks. Furthermore, your book of business always remains under your ownership. When it comes to transparency, no one exceeds D&L.
5— Broker Known for Its Respect for Agents
It starts with support, culture, honesty, and transparency. These all come together to demonstrate a Parent Broker’s respect for its Agents. Are you first and foremost in their minds when solving challenges? Or do they put you off for what they consider more important matters? D&L’s entire foundation is built on the respect we have for our Agents since our start in 2005 by Agents just like you.
Is it Time for a BETTERLIFE® at D&L?
D&L is your Family in Freight for a reason. Our motto is “Honesty. Transparency. Respect.” This is how we operate and have operated since day one. We’ve worked as Freight Agents, and we know what it’s like to be out on your own. That’s why we started our Freight Agent Program: to provide the tools you need and remove barriers to achieve success.
If your Freight Broker isn’t bringing these improvements to your operation, it’s time to look for one who will. Read more at Why Now is the Right Time to Transition to a New Broker. We’ve also outlined How to Transition Your Customers to a New Freight Brokerage.
Of course, we feel that our Freight Agent program is the best in the business. To see for yourself, look at our Agent Opportunities page. You can also hear directly from our successful Agents. Then, get in touch, and we can get started.
Call toll-free: 866.559.0203. Or complete the form at D&L Agent Requirements.
D&L Transport. Your Family in Freight.