by Josh Christie | Nov 15, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport We often shy away from negotiation, chiefly because we think of it as confrontational. Of course, there are many Freight Agents that thrive on that confrontation. Perhaps that attitude stems...
by Josh Christie | Sep 26, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport In a world of high tech at your fingertips, it’s too easy to rely on technology, expecting it to address you and your customers’ need for up-to-date information about their shipping. That may...
by Josh Christie | Aug 23, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport You may have seen our blog post titled The 7 Habits of Highly Effective Freight Agents and wondered about the differences between habits and skills. This article spells out those differences,...
by Josh Christie | Jul 19, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport A recent survey found that 86% of customers would pay 13% to 18% more for better service. On the flip side of that coin, 71% say that poor customer service was the reason they ended their...
by Josh Christie | Jun 28, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport The Federal Trade Commission has recently announced its intent to ban non-compete agreements. It’s estimated that the impact would be to pre-empt laws in every state except North Dakota and...
