by Josh Christie | Aug 21, 2024 | Uncategorized
Finding a Broker Known for Its Industry Best Agent Program During the dog days of summer, you’ve been balancing increased shipping volume, home duties, vacation, travel, and outdoor activities. Amidst that crush, it’s tough for Producers to take a step back to...
by Josh Christie | Apr 17, 2024 | Uncategorized
Partnerships can be challenging, with inevitable ups and downs along the way. That’s true in any industry. However, adding the various factors present in a Freight Broker and Freight Agent relationship and the dynamics in the transportation industry make finding and...
by Josh Christie | Mar 25, 2024 | Uncategorized
As Major League Baseball’s opening day is upon us, it can be a helpful analogy to our careers in freight. While MLB can say the run-up to opening day happened in Spring Training, it really happened on all those Little League fields and open lots. It’s no different for...
by Josh Christie | Mar 19, 2024 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport For most of us, timing decisions and actions depend on us and a few other factors, from family to friends to work. It’s not like a football placekicker in the last seconds of a game or a...
by Josh Christie | Nov 17, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport The first part of this series, Negotiation — Tried and True Tactics That Work, focuses on the fundamental principles of negotiation, from preparation to tried and true tactics that actually...
by Josh Christie | Nov 15, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport We often shy away from negotiation, chiefly because we think of it as confrontational. Of course, there are many Freight Agents that thrive on that confrontation. Perhaps that attitude stems...
by Josh Christie | Sep 26, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport In a world of high tech at your fingertips, it’s too easy to rely on technology, expecting it to address you and your customers’ need for up-to-date information about their shipping. That may...
by Josh Christie | Aug 23, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport You may have seen our blog post titled The 7 Habits of Highly Effective Freight Agents and wondered about the differences between habits and skills. This article spells out those differences,...
by Josh Christie | Jul 19, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport A recent survey found that 86% of customers would pay 13% to 18% more for better service. On the flip side of that coin, 71% say that poor customer service was the reason they ended their...
by Josh Christie | Jun 28, 2023 | Uncategorized
Josh Christie is the VP of Marketing & Recruiting at D&L Transport The Federal Trade Commission has recently announced its intent to ban non-compete agreements. It’s estimated that the impact would be to pre-empt laws in every state except North Dakota and...
